Ngokuvamile, izinhlangano ezinezixazululo zesofthiwe, njengezinhlelo zokusebenza zeselula, izingosi zeklayenti, amasistimu e-CRM njll., zinendlela yokulethwa kwesiteji equkethe umjikelezo wokuthuthukiswa, ukuhlola, ukwamukela nokukhiqiza (i-DTAP). Abashayeli bamanani bendlela enjalo bathuthukisa ikhwalithi yomsebenzi, bafinyeze isikhathi sokuya emakethe futhi bakhulise ukusebenzisana phakathi konjiniyela namaqembu okuthuthukisa.
Ukuhlolwa nokuthuthukiswa ngedatha yommeleli kubalulekile. Ukusebenzisa idatha yokukhiqiza yoqobo kubonakala kusobala, kodwa akuvunyelwe ngenxa yemithetho (yobumfihlo) ezigabeni zokuthuthuka, zokuhlola nokwamukela. Ezinye izixazululo zedatha yokuhlola azikwazi ukulondoloza ingqondo yebhizinisi nobuqotho obuyinkomba.
Lapho wenza isinyathelo sokuthuthukisa ubuhlakani bebhizinisi nezixazululo zezibalo ezithuthukile, idatha emele esebenza njengedatha efana nokukhiqiza ibalulekile. Kungani? Udoti-ngaphakathi = ukukhishwa kukadoti kanye nedatha yekhwalithi embi izoholela kumamodeli wekhwalithi embi. Lokhu akuyona into oyifunayo.
Idatha ethobelanayo efana nokukhiqiza iyadingeka ezigabeni zokuthuthuka, zokuhlola nokwamukelwa
Njengezinye izixazululo zedatha yokuhlola yakudala (njengokungaziwa, ukufihla ubuso, ukukrwaqula, ukuhlanganisa njll.) aziwugcini umqondo webhizinisi, idatha yokukhiqiza iwukuphela kwezixazululo izinhlangano eziningi ezizibonayo ukuze kuthuthukiswe ubuhlakani bebhizinisi nezixazululo zezibalo ezithuthukile.
Ngakho-ke, umjikelezo obalulekile we-DTAP awukabi khona endaweni yokuthuthukisa ubuhlakani bebhizinisi nezixazululo zezibalo ezithuthukile. Lokhu kuyishwa, ngoba ukuhlola i-hypothesis, ukuzama & amaphutha kanye nokuhlehlisa izinombolo kubalulekile ukuze ulethe izixazululo ezisezingeni elilandelayo. Njengenye indlela yokuba nezingxoxo ezingapheli, u-Syntho ulapha nezixazululo.
Silingisa indawo yakho yokukhiqiza (ebucayi) nge-algorithm ye-AI ukuze sikhiqize iwele ledatha yokwenziwa. Lokhu kukuvumela ukuthi uhlole futhi uthuthuke ngewele ledatha yokwenziwa ekhiqizwe yi-AI ukuze ulethe izixazululo zobuchwepheshe besimanje.
Njengoba ikhwalithi yedatha igcinwa nge-AI, iwele ledatha yokwenziwa ekhiqiziwe lingasetshenziswa njengokungathi liyidatha yoqobo, ngisho nemisebenzi yobuhlakani bebhizinisi nemisebenzi yokuhlaziya. Ngenxa yalokho, uyakwazi ukunqoba izinselele zekhwalithi yedatha “yezixazululo zedatha yokuhlola yakudala. Ngakho-ke, uzoba neyakho end-to-end umjikelezo wokuthuthukiswa, ukuhlola, ukwamukelwa nokukhiqiza (i-DTAP) nawo ulungele ubuhlakani bebhizinisi nemisebenzi yokuhlaziya ethuthukisiwe yenhlangano yakho yonke.
Xhumana noSyntho futhi omunye wochwepheshe bethu uzoxhumana nawe ngesivinini sokukhanya ukuze ahlole inani ledatha yokwenziwa!